Phone: 910 779 1992
Fax: 910 849 3650

Maintenance Request

If you are experiencing a life threatening emergency, please call 9-1-1

If you need to speak to someone immediately, we offer a 24/7 call center for your convenience. Please call 910-428-7944 and someone will assist you.

For all other work orders, please submit those directly through your tenant portal. A link was emailed to you shortly after your lease signing to walk you through setting that up. If you do not have a tenant portal, call our office during normal business hours of 10am- 5pm, Monday through Friday and Iris will be happy to help you get that set up.

Please keep in mind that you will be held responsible for repairs or damage caused by your negligence or misuse.


"I have always enjoyed my experience with Ace Property Management over the past years. They are dedicated individuals and are always quick to respond to my property issues, calls and emails. I like that they always know what’s going on with my property regardless if I catch them on the road or in the office. I feel that they truly have my best interest at heart. "
- Client Testimonial


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